aseedak

Frequently Asked Questions

Quick answers to the questions we hear most often.

Does it really work without internet?expand_more

Yes. Raseedak is built offline-first. You can create invoices, edit customers, load van stock, and view all your data with zero internet. Everything stores locally on your phone and syncs automatically the next time you have a signal. You can stay offline for up to 7 days before the app gently nudges you to reconnect.

Can I cancel my subscription?expand_more

Yes — anytime from your account settings or from the App Store / Play Store. You keep full access until the end of your billing cycle, then the app downgrades to read-only. Your data stays exactly where it is.

What happens to my data if I stop using Raseedak?expand_more

Your data is yours. You can export your invoices, customers, and products at any time. If you cancel, the account becomes read-only so you can still view and export, but you won't be able to create new entries until you resubscribe.

Can multiple salesmen share one account?expand_more

Not yet — the Pro plan is for one salesman, one device. We're building a Team Tier for distributors with multiple field reps. You can join the waitlist on the pricing page.

How do I move my existing customers from paper or Excel?expand_more

For now, add customers one by one as you visit them — most salesmen pick the app up that way. CSV import is on our roadmap. If you have a large existing list, contact us and we'll import it for you for free.

What if I lose my phone — is my data safe?expand_more

Everything synced is also in our secure cloud (Supabase, in EU region). Install Raseedak on a new phone, log in, and your data is back in seconds. Anything created offline since the last sync stays only on the lost device — that's a good reason to sync at least once a day when you can.

Which currencies does it support?expand_more

USD and LBP, with a configurable exchange rate. You can issue invoices in either currency and track the LBP/USD equivalent in reports.

Can I print an invoice or share it on WhatsApp?expand_more

PDF export is available now. Direct WhatsApp sharing is the next big feature we're shipping — one tap from the invoice screen.

Still have questions?

Talk to us — we read every message.

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