Privacy Policy
Last updated: June 2026
Raseedak ("we", "the app") is an independent product built for sales teams in Lebanon. We respect your privacy and the privacy of your business. This page explains, in plain terms, what we collect, why, and what you can do about it.
What we collect
- Account info — your email, phone (optional), and a password hash. We use these to sign you in and reach you about your account.
- Business data you enter — your customers, products, invoices, payments, suppliers, and reports. This is your data, not ours.
- Device info — operating system, app version, device model. Used only for diagnostics when something breaks.
- Logs — anonymous error logs that help us fix crashes. No personally identifying info beyond what's required to reproduce the bug.
What we don't collect
- We do not collect or sell location data.
- We do not track you across other apps or websites.
- We do not run third-party advertising or analytics SDKs.
- We do not read your contacts, camera roll, or messages.
Where your data lives
Business data syncs to Supabase, hosted in the European Union (Frankfurt region). The connection is end-to-end TLS-encrypted. The database is encrypted at rest. Only you (and Raseedak staff under strict access controls) can read your rows.
Data deletion
You can delete your account at any time from the app settings. When you do, we erase your account and all the business data linked to it within 30 days. We may keep anonymized aggregate metrics (e.g., "5,000 active accounts") but nothing that could identify you.
You can also email privacy@raseedak.app to request deletion or a full export of your data.
Subscription & billing
Subscriptions are handled by Apple App Store and Google Play. We do not see or store your payment card. We receive a receipt confirming your subscription status, nothing else.
Children
Raseedak is a business tool. It is not directed to children under 16 and we do not knowingly collect data from them.
Changes to this policy
If we change anything material, we'll notify you in the app and update the "Last updated" date above. Continued use of the app after a change means you accept the new policy.
Contact
Questions, requests, or complaints: privacy@raseedak.app. We reply within 7 business days.